A magnetic resonance imaging (MRI) scan provides highly detailed images of your inner body using a powerful magnetic field. Your doctor may recommend getting an MRI if they need to identify key structures in your body, such as your joints, blood vessels, heart, and more.
The results of an MRI scan can be used to help diagnose conditions, plan treatments and assess how effective previous treatment has been. The process of scheduling an MRI can be quite complex, depending on a variety of factors including your preferred payment method, when you want to be seen, and the type of exam ordered. To learn more about Medmo’s scheduling process, and how to make it as simple as possible, continue reading.
Prior to booking your MRI, you need to decide where you would like to get your scan done. With MRIs, you have the option of going to a hospital or to an outpatient imaging center; Medmo works to schedule you with imaging centers as they usually provide better prices and availability. In order to start your scan request, you will need to provide us with a copy of the order (prescription) from your referring physician. If you choose to use health insurance to pay for your MRI, you may also need to have your provider information (if applicable) on hand. Finally, you should think about where you want your scan to take place. Some people prefer a location closer to their home or place of work while others care more about specific neighborhoods.
After you have entered this information on our website, our Medmo Care Team will work with you or your referring provider to determine whether a prior authorization from your health insurance provider is required. If it is required, we continue to work with your referring provider’s office to make sure the exam is approved and will be covered by your health insurance provider prior to scheduling. This process can take just a few minutes or a few days depending on the health insurance provider. We will check back regularly throughout each business day on the status of any pending authorizations.
Once our staff has a clear picture regarding the type of exam ordered and the health insurance provider details including the expected patient financial responsibility, we will match you with an imaging center best suited to fit the information you provided us with.
When We Call
When booking an MRI scan, we will call to confirm the information you have provided is correct and find imaging centers that match your criteria. Sometimes the process is easy and we will come back with a confirmation within the hour. Other times, we may need to follow-up if there is information missing from your request (prescription, dates available, location range). During these follow-ups, we will also go over the specifics of any financial responsibility of the patient. This varies widely, depending on the individual patient deductible, co-pay, co-insurance, etc. . We will provide each patient a clear picture of what they can expect to owe at time of service and after the explanation of benefits has been issued by the patient’s health insurance provider. This also applies to any patients forgoing a health insurance claim and paying out of pocket for their MRI. Patients who choose to pay out of pocket will be charged a deposit fee at the time of booking. They will pay the remainder of their balance to the imaging center on the day of their scan. Patients booking through insurance do not have to pay anything during the time of booking.
Once your scan appointment is set, you may need to answer a series of medical screening questions from the imaging center. This is done to ensure that it is safe for each patient to undergo an MRI. If a potential issue is caught during the pre-screening process, the center’s staff may consult with one of our certified radiology technologists to see if the patient will be safe in the MRI machine. If a problem does come up, please contact us at [email protected] to discuss any changes that need to be made.
It is recommended to arrive 15 minutes early to complete any necessary paperwork and do a bit of research to learn about what to expect during an MRI.
To book a scan, visit us at Medmo.com. Medmo helps people schedule radiology imaging tests – such as MRI, CT scans, PET, and more – at nearby accredited centers and identify the payment solution that works best for them.